Assignment 3: Communication Plan

Organization:  British Columbia Lottery Corporation (BCLC)

CSR Initiative:  Environmental Sustainability and Climate Action

1.  Key Messages:

  • Commitment to Sustainability:  BCLC is committed to reducing its environmental impact and supporting CleanBC targets and commitments.
  • Climate Action Leadership:  BCLC aims to reach net-zero greenhouse gas emissions by 2025, showing leadership in environmental responsibility.
  • Community Engagement:  BCLC involves employees and communities in environmental sustainability efforts, encouraging environmental protection.

2.  Target Audiences

  • Internal Stakeholders:  BCLC employees.
  • External Stakeholders:
    • British Columbia residents 
    • Environmental organizations and advocacy groups
    • Government agencies
    • Media outlets

3. Channels and Tactics to Promote the Initiative:

  • Internal Communication:
    • Company Announcements:  Consistent updates on all ongoing initiatives and progress.
    • Employee Training:  Education sessions on sustainable practices.
    • Green Teams:  Create employee-led groups to take on environmental projects.
  • External Communication:
    • Press Releases:  Provide announcements that highlight key milestones and goals.
    • Social Media Campaigns:  Share stories, infographics, and videos that emphasize sustainability efforts.
    • Community Events:  Host virtual and in-person events that engage the public in environmental discussions.
    • Partnerships:  Collaborate with environmental groups and local communities on joint projects.

4. Proposed Evaluation Methods to Measure Campaign Success:

  • Quantitative Metrics:
    • Employee Engagement:  Track Participation in education sessions and green teams.
    • Social Media Analytics:  Monitor likes, shares, comments, and reach of environmental related content.
    • Event Attendance:  Measure the attendance at community events.
  • Qualitative Metrics:
    • Employee Feedback:  Use surveys to assess employee attitudes towards sustainability initiatives.
    • Public Perception:  Analyze media coverage and public comments to determine community sentiment.
  • Environmental Impact:
    • Carbon Footprint Reduction:  Assess progress towards net-zero goals through emission tracking.
    • Waste Management:  Evaluate improvements in recycling and composting efforts.

Through the use of this in-depth communications plan, BCLC hopes to promote its environmental sustainability initiatives, engage stakeholders, and positively impact the community.

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